IMPORTANT: Due to COVID19 some orders may delay up to 7 business days, but it could also be delivered on time! Please be patient and understand the difficulty of the situation! The products may arrive in different packages to help expedite the shipping process!
All orders will be dispatched from our warehouse within 2 business days. In peak periods (Black Friday, Christmas, COVID19, Back to School, etc.) please allow for up to 5 business days for dispatch!
International shipments may incur customs fees (depends on your country). For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size! We do not take responsibility for customs fees!
*All shipping times exclude clearance/customs delays.
CUSTOMS, DUTIES AND TAXES
A1SUPERCARS.COM is NOT RESPONSIBLE for any CUSTOMS and TAXES applied to your order. All fees imposed during or after shipping are the responsibility of the customer (customs, tariffs, taxes, etc.).
LOST OR STOLEN PACKAGES
A1SUPERCARS.COM is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, A1SUPERCARS.COM will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
Orders must pass through local postal services before they are sent out of delivery. This means that orders can get caught up in either customs or at the local sorting office near your location. Orders may be delayed by up to 10 business days due to delays within its postal journey (this is something very unlikely and unusual). Please be patient, as we cannot issue you with a re-ship or a refund unless your order is over 15 business days late after the estimated delivery time.
ORDER NEVER ARRIVED
If your order didn't end up arriving, be sure to let us know! First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, we will not issue you with a re-ship or a refund. If the shipping address was correct, get in touch with us at A1SUPERCARS.COM starting with your order number. We will reship your package! Please ensure to let us know within 90 days of the date you placed your order, or we will not be able to resolve this for you.
Free delivery applies to minimum orders of £50. Exclusions are all bodykits.
By placing your order, you acknowledge that you agree with our shipping policy! If you have any questions regarding your order, please do not hesitate to contact us at A1SUPERCARS.COM